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Remote Data System

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Our RDS, as with RAMS,  products are designed to monitor the  critical on-board systems of our clients assets and can therefore help in two key ways.
 
The first is to simply respond to monitored failures by directing text or e-mail alarm messages to a nominated recipient along with a little detail about the nature of the failure.
 
In doing this interactively and by giving us a clue as to the nature of the incident it enables us to take timely and appropriate action, meaning that downtime is reduced and service levels optimised.
 
 

The second part of our RDS solution allows customers to access their assets on-board diagnostic system via RJ45, RS232 or CAN.
 
This feature is used to get more specific details of failures such as error codes and in some instances allows the customer to be able to interact directly to real-time fault code data over CAN or even change operating settings to help the machine recover without the need for a site visit.