Service Tool-Set

Retreve Service Tool-Set includes everything that might be needed to provision a telemetry or tracking service solution.

At the front end we will provide, if needed, consultancy to ensure your needs are understood and best advice is given on how a solution may be put together, if indeed its not "off-the shelf.

Scoping out the wishes of every requirement is essential and one of us will take an active lead in managing and driving the project.

Our engineering team will, after auditing the potential new installations, provide us with a job assessment outlining all hardware needed to comply and any advice on areas where we may not be able to meet a project deliverable.

We will arrange all SIMs, airtime, provisioning contracts, set-up your web account and access details, add your assets to the appropriate database, do all commissioning and add all the details to the synchronised billing platform.

We will carry out all installations or train your own engineering staff. We provide training on the use of our web-based user interface, give you call centre support, 24/7 monitoring and even design new reports to more closely meet your needs.

Should any of your assets go missing our 24/7 Secure Operating Centre will be only to pleased to liaise with you and the police to assist in tracking them down and when needed our finder team will be delighted to go onto the streets to lead the police to their exact location.

Once the recovery is concluded we will provide an audit record of the whole event and provide prosecution support if needed.

Our Service Tool Set is amongst the most comprehensive available and gives you a truly one-stop-shop experience and the ease of a single point of contact.